Terms and Conditions

Welcome to LuxviveHair.com (“Luxvive Hair,” “we,” “our,” “us”) — your destination for premium wigs, wefts, and hair products. We appreciate your interest in our products and hope you enjoy your experience with us.

Luxvive Hair provides services to you subject to the notices, terms, and conditions set forth in this agreement. You agree to follow all rules, guidelines, policies, terms, and conditions applicable to our services before using them.

Luxvive Hair reserves the right to update or change this site and these Terms and Conditions at any time. Accessing, browsing, or using the site constitutes your agreement to all the terms and conditions outlined here.

Prohibited Use

You agree not to upload, distribute, or publish through this site any content that:

1. Contains viruses, malicious code, or harmful properties;

2. Is defamatory, obscene, threatening, discriminatory, or otherwise unlawful;

3. Infringes on copyrights, trademarks, patents, trade secrets, or proprietary rights of others.

Luxvive Hair may provide you with account credentials to access certain parts of the site. Each time you use your credentials, you confirm that such access is authorized and consistent with these Terms.

Eligibility & License

By using the site, you confirm that you are at least 18 years old, or using the site under the supervision of a parent or legal guardian. Luxvive Hair grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the site for personal shopping purposes only.

Commercial use, resale, reproduction, or distribution of site content without written permission from Luxvive Hair is strictly prohibited.

Intellectual Property

Unless otherwise permitted in writing, all site content — including images, designs, text, videos, and graphics — is the property of Luxvive Hair and intended for personal, non-commercial use.

We reserve the right to refuse service, terminate accounts, and cancel orders if we believe customer conduct violates the law or harms Luxvive Hair’s interests.

Account Responsibility

You are solely responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify Luxvive Hair immediately of any unauthorized use or security breaches.

Each customer may only create one registered account. Duplicate accounts may be suspended without notice.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Limited stock availability

• Pricing or product description errors

• Payment or fraud concerns

We may request additional verification before accepting an order. All orders marked “delivered” by the shipping carrier are considered fulfilled.

Shipping & Customs

Ownership of products transfers to the buyer upon dispatch. Luxvive Hair works with third-party logistics providers, and shipping risks pass to the buyer at that stage.

Some countries may require ID or other documents for customs clearance — it is your responsibility to provide accurate information.

Returns & Exchanges

Online purchases (excluding gifts) may be returned or exchanged within 30 days of delivery.
Items must be unused, undamaged, with original tags and packaging. Wigs that have been cut, washed, dyed, or altered are ineligible.

Free returns and exchanges are available within the United States upon request. Contact support@luxvivehair.com for a prepaid label.

Reviews & Submissions

Any comments, reviews, or content you submit to Luxvive Hair are non-confidential and may be used by us for promotional or operational purposes without compensation. By posting, you confirm you have the rights to such content.

Force Majeure

Luxvive Hair is not liable for delays or failure to perform due to events beyond our control, including natural disasters, strikes, transport delays, supply shortages, or government actions.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States.

Contact Information
LuxviveHair.com
Email: support@luxvivehair.com

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